Craftify — Support
Need help, hit a bug, or want to request a feature? The fastest way to reach us is a GitHub issue — it's public, tracked, and you'll get a notification when it's answered.
Open a support issue on GitHubBefore you file
- Check the existing issues — your question may already be answered.
- Include your iOS version, the app version, and the steps to reproduce.
- Never paste your LLM API key or private text into an issue — it's public.
Common questions
Which API key do I need?
Your own key from a supported LLM provider. The app stores it securely on your device (iOS Keychain) and sends requests directly to that provider.
Where does my text go?
Directly from your device to the provider you configured, under your own key. It never passes through our servers — see the Privacy Policy.
Who charges me for usage?
Your LLM provider bills you directly for API usage; the app purchase is separate and handled by Apple.